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| Question | Answer |
|---|---|
How can I recommend your service to collect bonus points? | The most successful way to recommend our services is of course to talk about us with your business partners, friends and colleagues. As soon as your email address is provided during the order process you will be registered for the bonus program. But using the personal bonus link may increase your bonus balance dramatically. Use your homepage to collect bonus points Make recommendations with any email you sent out Use your online communities like Facebook, Twitter, Instagramm |
| How and when will I be credited with bonus points? | To be able to credit you with such bonus points, the potential customers recommended by you must quote you as reference when opening the account. Place our link on your website and in your email signature (click here to get the link) and each registration using the link will be credited to your account. Or tell your friends to quote your email address under "Referral Bonus Program" on the registration form. As soon as we receive payment of these accounts recommended by you, we will credit your account automatically. |
| How and when can I pay my yearly fee with bonus points? | The payment with points happens automatically. As soon as your yearly fee is due, the balance of your bonus points is checked. If, at the date of invoicing, there are sufficient points on the account, we will apply the points and forfeit the current yearly fee. |
| Can I also apply my bonus points towards SMS or fax forwarding? | Yes, if you have a Professional Account you can credit your bonus points as stated below to your forwarding balance. All you have to do is to advise us accordingly (please use the support link to submit such instructions). For your information: 1 point equals 10 SMS or 2 fax forwardings. |
| Where can I check my current bonus point balance? | You will find your current balance in the ControlCenter under "AccountData". |
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