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Login

Use the login button on swissmail.org home page to login into the swissmail box account to manage your email account.

As credentials use your email address and your password.


Info

Activate 2-factor authentication to significantly improve the security level. 

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Please note that invoices before the re-launch of swissmail in Oct/2020 are not available.

To change the currency of your invoice see our howto description.

Service - Bonus program

Details are enlisted here: Bonusprogram

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To upgrade your account or to add additional storage select this page.


Account - Dashboard

Change your account settings here (1).

Name: Your name in the email address (2)

Recovery email address: This email address will be used when resetting the password. (3)(4)

Time zone: set your time zone (5)

Language: Used for email notifications. (6)

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Account - SMS/Fax

For Professional Accounts only!

List of sent text or fax messages (1)
All sent messages will be listed here. 

Send a message (2)
To send any text (sms) or fax message click on appropriate plus (+) button.

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Account - Verfied Sender

For security reasons non-swissmail.org email addresses which will be used as sender address must be defined here. Please fill out the fields with the complete sender address you wish to use.
To activate a sender address an email will be sent to the sender address.
Please be aware that the recipient mailserver may not accept such an email from swissmail.org. In that case please contact the administrator of the non-swissmail.org sender address for help.

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Account - Distribution list

Manage Distribution lists
With the distribution list you can send emails to a group of predefined recipients.
Each recipient only sees his email address as the recipient address. This allows you to send the same email to multiple recipients without each recipient seeing all addresses.

(1) Your available lists

(2) Add new lists

(3) delete or edit a list and enter recipients to the list.

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Account - Antispam

Adjust your Antispam-Settings here.


Account - Reminder

List of defined reminders (1)

Create a reminder to receive a reminder message per email or text message (SMS).

Click on the +(plus) icon to create a new reminder. (2)


Create or edit a reminder (3)

  • Setup your reminders once and forever (never forget any birthday anymore).
  • Setup an automatic reminder for someone else (send reminders to your project members for deliverables).
  • Receive a reminder wherever you are at any time (send a reminder to your mobile phone using text message (SMS)).


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Account - Mail Aliases

Manage Alias Addresses (1)
You can define additional email addresses for your email account here. Emails sent to an alias address will be forwarded to your mailbox.

(2) Create anew a new alias address

(3) Delete your alias address


Info

Use the filter function in Webmail to move emails for a specific alias address into a separate folder.

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Click on one of the highlighted icons to get back to Webmail.



Please find all additional answers regarding your account management here.

QuestionAnswer
How do I define filters/rules?

A detailed description is availabel available here.

What is an alias?An alias address (or pseudonym, nickname, etc.) is most often used to surf, chat etc. on the Internet to hide your real identity or to define a role like webmaster@swissmail.org. Messages sent to such aliases will automatically be forwarded to the mailbox they belong to, i.e. to the primary address. For this reason, an alias address cannot really be treated as a separate mailbox.
What is the difference between Alias and Sender-Addresses?With a Standard or Professional Account, Alias addresses can be defined. These are additional swissmail.org email addresses, but belong to the same account and are freely selectable. Messages sent to such aliases will automatically be forwarded to the mailbox they belong to, i.e. to the primary address.

With a Standard or Professional Account additional Sender addresses which do not belong to swissmail.org can be defined. You have to be the owner of those email addresses as they only are active when the owner confirms them (a confirmation link will be sent to the owner). The sender addresses can only be used as a sender.
How do I define an "out of office", a “vacation” or other autoreplies?

Please go to our webMail app. Under Settings you can define Out of Office messages.

Can I change my email address?The email address itself cannot be changed. You can use alias addresses for having different email addresses.
How do I cancel my swissmail.org account?30 60 days before the yearly fee is due an invoice is automatically sent to your email address. If the invoice isn't paid the account will automatically be deleted when the account expires. 

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VAT for Swiss customers not included.

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