To login into the swissmail domain account to manage your email server use the login button on our home page.

The credentials (customer number and password) you should have received after the sign up process.

If you don't have your credentials contact our support.

You can activate 2-factor authentication to significantly improve the security level.

Overview

After the login the customer menu is shown:

Menu

My Services: All your services are listed here.

My Invoices: Make your payments or see your invoices.

Address: Manage your address data here.

Language: Select the language for our standard emails.

MyServices

Select MyServices and then select Swissmail Domain Server to get the menu to mange your domain server.

(1) Current settings gives you an overview about the configuration of your email server.

(2) Customize service allows to specifiy a usage policy for your user.

(3) Service components lists all components which are available.

(4) To upgrade your service you can click on the provided link.

E-Mail Account Management

To set up a new account or to change existing accounts select the menu option "Mail accounts".

(1) All existing accounts are listed in the table.

(2) Number of accounts used and total available.

(3) Click on the plus/+ sign to create a new E-Mail account.

(4) To edit or delete an account select one of the options from the Actions dropdown menu.

Forward Accounts

A forward account is an email address which forwards incoming emails to another email address.

(1) All existing accounts are listed in the table.

(2) Number of accounts used and total available.

(3) Click on the plus/+ sign to create a new forward account.

(4) To edit or delete an account select the appropriate action.

Domains

All domain names assigned to this mail server are listed in the Mail Domains list.

Email addresses can use these domain names.

New mail domain names can be added (plus / + signs).

ATTENTION: To use the domain names, correct MX entries must be set in the DNS server. Please contact our support if you have any questions.

(1) All existing domain names are listed in the table.

(2) Number of domainnames used and total available.

(3) Click on the plus/+ sign to create a new domain name (you do not register a domain name. This function is to add an existing (registered) domain name to your server).

(4) To edit or delete a domain name select the appropriate action.

Settings for your domain name (edit/create)

If the option "Activate default email address" is selected, all received emails with an invalid email address in the domain will be forwarded to this default email address.

If this option is not activated, the emails will be rejected on receipt by the email server.

Standard email name: enter the name of a valid email address. For example support for support@yourDomain.com

Monitoring

If you signed up for this modul, you can manage the monitoring for your email server here.

(2) Activate the monitoring and determine where the monitored emails are sent to.

(1) Monitoring email address: Email address to which the emails are forwarded. An external email address can also be used.

(3) Monitor all accounts or

(4) Accounts: Choose which accounts to monitor.

Credits

Credits - Overview of credits for SMS and fax.

The page shows the current balance and your payments for SMS and fax credits. To increase the credit balance, please click on the plus (+) sign.

(1) All credit orders are listed in the table.

(2) Available saldo for credits.

(3) Click on the plus/+ sign to order new credits (it will show the upgrade page).

Upgrade

The upgrade page shows all available upgrade options for your service.

(1) Click on the "add to chart" button to order new options.

After selecting an option your cart will be displayed:

(1) A list of all selected options

(2) Total amount to be paid.

(3) Payment options

(4) Final order button and start of the payment process.

Swissmail Domain Account Management